SMS Automation using ClickSend
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Elegant Bots allows you to send an SMS to your contacts worldwide using ClickSend.
No matter where your business is located or where your customers are, if it is supported by ClickSend SMS, you can send SMS to bring your customers to Messenger to generate more revenue for your business.
We handle all the complexity for you. Your customers can easily opt-out for SMS with “STOP” keyword.
1. Connect your ClickSend account to Elegant Bots
If you don’t have a ClickSend account you can create a new account here for free.
You will need to enable send SMS to the countries you want to send SMS
To connect to Elegant Bots, go to Settings>Channels>SMS
Then select “SMS (ClickSend) just like the image below.
You will need to enter your ClickSend credentials, “Username”, “API Key”, and “Sender Phone Number” ( Optional ).
2. Collect Phone number and consent
Before you send an SMS to a user you need to collect his phone number and the person needs to give you consent to send SMS.
Now every user has a field called “Phone” that is used for SMS marketing. You can ask your users their phone numbers with “User Input” block and save the user phone in the “Phone” field.
To save the user consent to send SMS, you need to use the “Set SMS Opt-In” action. You can find this action in the “Actions” block. We advise you to use this action when the user presses a button to give consent. Your SMS will not be sent if you do not set the user consent using the “Set SMS Opt-In”.
We created a flow to ask the user’s phone number and consent.
3. Send SMS
You need to use the SMS step to send SMS to your subscribers. You will find the SMS step by clicking on the big “+”.
We advise you to include a link of a flow or step in your SMS message to bring your customers to a particular flow or step in Messenger.